CAFÉ SETUP

Opening a new café, from bean to bar.

// SURVEY → SETUP → TRAINING → SCHEDULED DELIVERY

Coffee, equipment, bar setup and barista training from a single supplier. You do not have to stitch four vendors together and then carry the risk on the cup yourself.

See both packages ↓ 0988 999 767

COFFEE BEANS EQUIPMENT BAR SETUP TRAINING

A True Cafe espresso machine installed at a new café

ANY STARTING POINT WORKS

Four situations we meet every week.

THE CAPITAL QUESTION
SCENARIO 01

No premises yet

You have the idea and a budget. We give you the real numbers up front: how much goes to equipment, how much to the first month of beans, and what you can rent instead of buy.

Capital planning advice
ON-SITE SURVEY
SCENARIO 02

Premises but no bar

An on-site survey: power points, plumbing, bar height and how the barista moves behind it. The machine is chosen from your expected cups per day, not from a brochure.

Schedule a survey
RAPID INSTALLATION
SCENARIO 03

Opening in days

One or two weeks left. We install, dial in on the exact beans you will serve, lock the recipe for every drink and train the staff before the doors open.

Urgent installation
FLAVOR STANDARDS
SCENARIO 04

Trading, but inconsistent

The café is open, but the taste drifts between shifts and waste is hard to track. We standardise recipes, dosing and the maintenance schedule.

Standardized operations

PRACTICAL VIDEOS FOR CAFÉ OWNERS

Learn from real coffee bars, instead of paying for mistakes in cash.

1:01

BÀI HỌC 01 1:01
Espresso không ổn định — có chắc là lỗi barista?

Espresso lúc ngon lúc dở chưa chắc do barista — rất nhiều trường hợp vấn đề nằm ở hạt.
1:59

BÀI HỌC 02 1:59
Máy pha hay máy xay quyết định ly cà phê ngon?

Ngân sách có hạn, hãy ưu tiên máy xay tốt trước máy pha.
2:06

BÀI HỌC 03 2:06
Hạt gắt dầu, ẩm mốc: nhìn thế nào để biết trước khi pha?

Nhận biết hạt gắt dầu, ẩm mốc và giảm chất lượng — kèm checklist cho khu pha chế.
2:46

BÀI HỌC 04 2:46
TDS và tỷ lệ chiết xuất — hai con số nói thật về ly cà phê

Hai con số giúp gọi tên vấn đề của ly cà phê thay vì đoán mò.
2:14

BÀI HỌC 05 2:14
Đánh sữa latte có khó không? Vài lưu ý khi đánh sữa

Bốn lưu ý khi đánh sữa và bảng lỗi thường gặp kèm cách sửa ngay.
COMPREHENSIVE E-LEARNING
PRACTICAL COURSE

All-in-one 30-day café opening course

Over 120 videos and sample cost spreadsheets: financial control, bar setup and staff training processes.

Sign up now

TWO PACKAGES

Rent first and stay light, or do it properly once.

FLEXIBLE CAPITAL
PACKAGE 01 · SHORT TERM

Rent the machine, open sooner

For owners who want to test the model before spending capital on equipment.
- ✓ Espresso machine & grinder rental: Lifetime maintenance included
- ✓ Freshly roasted pure coffee: 2–4 lines delivered regularly to your café
- ✓ Installation & fine-tuning: Done in 1–1.5 days
- ✓ Operations training: 1 structured session for up to 5 people
- ✓ Instant technical support: Hotline and photo Zalo
The lowest entry cost. Once the café is steady you can move to the long-term package, with the rental already paid credited back. Sign up for a plan
PROPER INVESTMENT
PACKAGE 02 · LONG TERM

Full setup, done right once

For cafés in it for the long run, that need the same cup across every shift and every branch.
- ✓ Own the full equipment set: 100% new machine, 12-month warranty
- ✓ Diverse bean range: 2–6 lines, updated flexibly by season
- ✓ Standard bar setup: Water treatment, optimized workflow
- ✓ In-depth training: International barista standards, certified
- ✓ Scheduled maintenance: 2 on-site visits/month by a technician
- ✓ Menu development advisor: Fully free with contracts of 12+ months
A discount of 15%–30% depending on contract length. On-site survey and consultation are free within Ho Chi Minh City. Sign up for a plan
OPERATING PHILOSOPHY
THE PROBLEM WORTH SOLVING

“Cafés rarely fail for lack of money. They fail because every piece comes from a different supplier, and nobody owns the final cup.”

// FULL SUPPORT FROM TRUE CAFE
QUICK COMPARISON
SIDE BY SIDE

They differ on seven lines,

not on promises.
- ▪ Equipment: Flexible rental vs Full ownership
- ▪ Capital pressure: Light monthly cost vs One-time investment
- ▪ Bean lines: 2–4 steady flavors vs 2–6 seasonal flavors
- ▪ Training: Core operations vs Advanced certification
- ▪ Machine care: Support when needed vs Maintenance 2 times/month
- ▪ Perks: Fixed rental vs 15%–30% discount
See detailed table

Item	Short term	Long term
Equipment	Rented monthly, maintenance included	Owned by the café, 12-month warranty
Up-front cost	Low — paid month by month	Higher, offset by a lighter monthly bill
Number of blends	2–4 blends	2–6 blends, rotated by season
Training	One operator session, up to 5 people	Advanced course with certificate
Maintenance	On request, covered by the rental	Twice a month on schedule
Menu consulting	Charged per session	Free with contracts from 12 months
Discount	Not applicable	15%–30% depending on contract length

This page deliberately prints no universal price list: two cafés of the same size but different daily volume and different menus end up with two different numbers. Prices listed on the website are retail, VAT included; trade prices are quoted excluding VAT, with the VAT invoice issued separately. Your specific quote follows the site survey.

HOW IT RUNS

Six steps, from the first call to the first cup sold.

INTAKE
STEP 01

Call or leave your details

Give us three numbers: floor area, expected cups per day and your budget. That is enough for us to narrow the options down on the first call.

Call the hotline now
ON SITE
STEP 02

Site survey

Free within Ho Chi Minh City. We check power and plumbing positions, test the water, and settle bar height and barista movement.

Book a survey
TRANSPARENCY
STEP 03

Agree the plan and the quote

Equipment, blends, delivery schedule and payment terms on one sheet. No line item left blank to be discussed later.

Get the template
COMPLETION
STEP 04

Install and dial in

One to one and a half days. The grinder is dialled to the actual batch your café will serve, not to the machine default.

Learn more
HANDOVER
STEP 05

Train and hand over

Standard recipes for every drink on the menu, dosing, plus opening and closing checklists — handed over on paper so new staff can follow them.

View sample documents
PARTNERSHIP
STEP 06

Scheduled delivery and servicing

Coffee arrives on the agreed schedule. When the batch changes, our technicians re-dial the machine so the taste does not drift between deliveries.

Support process

TRAINING AND DOCUMENTATION

A good machine cannot rescue a shift with no process.

FREQUENTLY ASKED

The six questions we hear most.

QUESTION 01 · INVESTMENT
How much do I need to open a small café?

It depends on whether you rent or buy the equipment, and how many drinks on the menu need a machine. We do not print one number here because it would be wrong for most readers — call the hotline with your floor area, expected cups per day and budget, and we will narrow it down on the call.

Direct consultation
QUESTION 02 · OPTIONS
How does renting differ from buying?

Renting is a monthly fee with maintenance included and breakdowns on us — it suits the stage where you do not yet know your volume. Buying is lighter month to month over time, the machine belongs to the café, and it carries a twelve-month warranty. Many cafés start by renting and switch once sales settle.

Compare the 2 plans
QUESTION 03 · TIMING
How long does setup take, and do I have to close?

Installation and dial-in take one to one and a half days. For a café already trading we book a quiet window or the hours before opening, so there is no need to close.

See the 6 setup steps
QUESTION 04 · TAX & VAT
Do the prices quoted to cafés include VAT?

No. Prices listed on the website are retail with VAT included; trade prices are quoted excluding VAT, and the VAT invoice is issued separately rather than added to each line. Stating it plainly avoids arguments when the invoices are reconciled.

Wholesale pricing policy
QUESTION 05 · COVERAGE
Can you work with a café outside the city?

Yes. The free on-site survey covers Ho Chi Minh City; nearby provinces are visited by appointment, and for distant ones we survey from photographs and floor plans, ship the equipment through our logistics partner and fold the training into the installation trip.

Provincial scheduling
QUESTION 06 · BREAKDOWNS
After handover, who do I call if the machine fails mid-service?

Call the hotline during business hours and a technician handles it straight away; outside them, send photos or video of the fault on Zalo so we can assess it and arrive with the right parts. The full procedure is on the technical support page.

Technical support