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PARTNERSHIP — SUPPLIERS

Become a supplier. Consistency first, price second.

// GREEN COFFEE · PACKAGING · POS MATERIALS · EQUIPMENT · SERVICES

True Cafe produces on a controlled industrial model, so the supply chain must be as stable as a production line: each lot like the last, delivered on time, published specs matching the goods actually received.

GREEN COFFEE PACKAGING POINT-OF-SALE MATERIALS EQUIPMENT SERVICES
Farmers harvesting coffee in the Central Highlands growing region
WHAT PARTNERING WITH A FACTORY GETS YOU

Selling to a factory,
unlike selling to traders.

  1. Steady volume year-round, not tied to traders' seasons

    Two factories run continuously, so raw material demand is spread evenly across the months. Partners can plan production instead of waiting until harvest to know how much they can sell.

  2. Acceptance criteria spelled out upfront

    Moisture, defect rate, screen size — set in numbers in the contract. No surprise reasons for price deductions at delivery.

  3. Paid on time, as signed

    Payment terms under a framework contract, no chasing each installment. This is usually the biggest difference from selling through middlemen.

  4. Maintain quality and get priority for expansion

    Partners who stay consistent across seasons are the first invited to increase volume when the factory expands.

  5. Technical feedback after every lot

    Cupping and lab test results are sent back. Partners know the strengths and weaknesses of their lot to adjust next season, instead of just hearing "pass" or "fail".

  6. Know why, even if you don't pass

    Rejected applications always come with a specific reason. If it can be fixed, resubmit; the opportunity is never lost for good.

  7. One contact, no layers of middlemen

    Work directly with the factory's purchasing department — the price reaching partners isn't split across three layers of middlemen.

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NOW SEEKING

Five categories
seeking partners.

CategoryDetails
Green coffeeFarming households, cooperatives and buying agents in the Central Highlands growing region. Priority for traceable lots that are consistent across seasons.
Packaging, packing materialsCoffee bags, one-way valves, cartons, labels.
Point-of-sale materialsPaper cups, plastic cups, umbrellas, signage, uniforms.
Brewing equipmentEspresso machines, grinders, spare parts, maintenance services.
ServicesLogistics, warehousing, printing, coffee bar construction.
Green coffee sacks stacked in the raw material warehouse of the True Cafe factory
Incoming green coffee is inspected lot by lot: moisture, defect rate, screen size.
PREPARE IN ADVANCE

Five things
to include in your profile.

  1. Legal entity information

    Company name, tax ID, legal representative, address. Farming households and cooperatives send representative details along with their growing area.

  2. Company profile

    Main products, capacity or output, key customers.

  3. Price list and terms

    Unit price, minimum quantity, lead time, payment method.

  4. Product samples

    For green coffee, include lot information: growing region, crop year, processing method, moisture, defect rate.

  5. Quality certifications

    Quality or food safety certifications, if any. Not required for farming households.

PROCESS

From application
to framework contract.

Periodic evaluation is a loop, not a one-time step.
Coffee packaging and point-of-sale materials: one-way valve bags, cups, labels
Packaging and point-of-sale materials go through the same evaluation process as green coffee.
WHAT WE VALUE MOST

Consistency first,
price comes second.

A good price with fluctuating quality won't last — every input deviation ends up in the café's cup, and when cafés lose customers, the factory loses customers.

That is why what matters most in a supplier is consistency, then price. Partners who keep quality steady across many seasons always get priority when True Cafe scales up volume.

Send your company profile →

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Partners & Customers